Contact and support
Send enough context to find the real problem.
We cover product behaviour, public-data corrections, privacy requests, and partnerships. Email is the current support channel.
Choose a topic
Pick a subject line that routes it.
These open your email client. There’s no web form, because a form that says “sent” before delivery is verified would be lying to you.
Product support
Include the page, App Store URL, market, what you entered, and what you saw.
Open →Data correction
Send the source URL, the field that looks wrong, and the public evidence for the fix.
Open →Privacy request
Email us from the address on the request and say whether you need access, export, or deletion.
Open →Partnership or research
Tell us the audience, the collaboration, and what AppTide users would get out of it.
Open →Before you email
Include enough to reproduce it.
- 1The exact page and action you used.
- 2The public App Store URL, target market, and any competitor URLs.
- 3The visible error text, or a screenshot with sensitive details removed.
- 4What you expected, what happened, and whether retrying changed it.
Never email passwords, card details, campaign credentials, or unpublished performance data. Public listing URLs and redacted screenshots are usually enough to start.